You're letting someone into your home
It's the most intimate decision anyone makes with a stranger. Being wary is sensible, and our job is that you don't have to rely on instinct.
Nobody messages you unless you want them to
Conversations only open when both people have shown interest. No inbox full of messages you never asked for.
What you answer is yours
Nobody sees your answers: not a host, not someone you match with, nobody. Only the comparison is shown — where you align and where friction is likely. And your profile isn't public: it's seen only by registered people you're genuinely compatible with.
Block and report in one tap
No explanation needed and the other person isn't told. Every report is reviewed by a person, not just an automated filter, and we act on the accounts that deserve it.
No public addresses
A home's exact address is never shown. The area is visible; the rest you share when you decide to.
Email-verified profiles
Everyone verifies their email before appearing. It doesn't remove risk, but it raises the cost of creating fake accounts in bulk, which is where almost every problem comes from.
How to avoid scams when looking for a room
Almost every room rental scam follows the same script: urgency, money up front and a flat you never get to see. These five habits shut them down.
Have a video call before the viewing
Five minutes on camera rules out most fake profiles and tells you more about a person than twenty messages.
Take someone with you and tell a friend
Share the address and the time with someone you trust. It isn't paranoia: it's what anyone would do before meeting a stranger.
Never send money before you've seen the place
No deposit, no holding fee, nothing “to secure the room”. No legitimate landlord takes money without showing you the place in person.
Be wary of anyone in a hurry
“Someone else is interested, decide today” is the favourite tool of anyone trying to scam you. A place worth having can wait a day while you think it over.
If the listing is on another site, same rules
Wherever you see the room, here or on any portal: if you're asked to pay to “reserve” it before viewing, it's a scam.
When the viewing comes round, you've got a list of red flags to look for in the flat and the 30 questions worth asking before you decide.
If something goes wrong
Report it from the profile or the conversation itself. We review it and tell you what we did. We'd rather err on the strict side.
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